Stage 1. Schedule your vehicle for repair
For repairs covered by your insurance company you must submit my estimate to the insurance company or present the
insurance company's estimate to me. The insurance company will negotiate the final price with me. In most cases
the final cost of repair is not finalized until your vehicle repair has been completed. I will make sure your
vehicle is repaired properly and that the insurance company covers the costs. Did you know, in Minnesota, you have the right
to have your vehicle repairs done by the professionals you choose. (Steve will look out for your best interests).
You do not have to take your vehicle to the insurance company's preferred shops. Your vehicle will be scheduled
For non-insurance repair (repairs you pay for without going through your
insurance company) or detailing services, I will give you a written estimate and schedule your vehicle for repair.
Stage 2. Your vehicle arrives at the shop
I will remove damaged
parts as needed, to see if any additional damage is found (not listed on original estimate). I will keep you up-to-date
on repair progress.
For repairs covered by your insurance company, I will notify insurance
adjuster and they will approve additional costs or they may request pictures and a re-inspection before repairs can continue. I
will keep you informed on actions of the adjuster.
are to pay an insurance 'owner's deductible', I may ask for the payment up front.
non-insurance repairs or detailing service, I may need 25% advance payment of original estimate to start the repair.
If any additional repairs or parts are discovered and required, I would need pre-payment for these items before continuing.
Stage 3. Vehicle is ready for painting
repairs have been completed and I am ready to apply color and clear coats, followed by wet sanding and buffing paint finish
to that "Showroom Appearance & Shine."
For repairs covered by an insurance company there is no action required
from owner of vehicle.
repairs and detailing service, I may need 50% advance payment of original estimate to continue. This covers the costs
of painting/detailing supplies and labor costs required for this stage of the repairs or detailing.
Stage 4. Final assembly, polish and owner inspection
painting, buffing, parts assembly and detailing have been completed.
For repairs covered
by insurance company, owner will do final inspection and pay any remaining insurance 'owner's deductible' amount due and not
paid prior to stage 2. I will submit final supplements to your insurance company for payment.
For non-insurance repairs and detailing service, owner will do final inspection and will pay remaining amount of
original estimate that has not already been paid.
•Owner can request computer
pictures of repairs done to their vehicle.